Your privacy is vital to our long-term relationship with you, and protecting your privacy is just one part of our mission to provide you with highly personalized and valuable service. In addition, in an effort to comply with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect personally identifying information from children under the age of 13.
Web Logs
Our computer server generates "traffic logs" which automatically collects the following information about visitors to our web site:
- the Internet Protocol Address and domain name, but not the e-mail address, of visitors;
- aggregate information about which pages consumers access or visit;
- the web site you visited prior to coming to this site;
- the date and time you visit the site;
- the type of browser used by a visitor (Explorer, Netscape, etc.); and
- the type of operating system you have (Windows vs. Mac).
The information we collect is used to improve the content of our web site and help us understand which pages are most popular and which need to be improved or eliminated. The webmaster analyzes our web site logs to continually improve the value of your surfing experience. Our web site logs are not personally identifiable, and we make no attempt to link them with the individuals that browse our web site.
In addition, we collect any information you choose to send to us via this web site:
- the e-mail addresses and message of those who communicate with us via e-mail;
- responses to feedback forms; and
- responses to on-line surveys.
- This required personally identifiable information is necessary for us to process transactions for you and contact you.
Confidential Information Subject to Disclosure in Legal Proceedings
We will not share your personally identifying information with other third parties without your consent, except for the following limited purposes:
We are compelled to do so by law or by an order of a court or governmental authority.
In order to cooperate with law enforcement authorities or governmental regulatory bodies.
As we deem necessary to protect our rights, safety or property, our users or others to enforce our terms of use agreement or Standard Privacy Policy. We also reserve the right to share with our commercial partners any information which you choose to intentionally provide to us, such as, for example, your responses to surveys, feedback forms and requests to be contacted by a PureWave representative.
Cookies
We use "persistent" cookies that stay on your PC after you exit our web site.
Our web site also uses "session" cookies so that you can complete online transactions without logging onto every page you must visit to successfully complete a business transaction, and to determine how users navigate throughout our web site so we can improve it for future users.
Cookies are simple text files stored by your web browser. They provide a method of distinguishing among visitors to a web site, eliminating the need for passwords, customizing pages for better browser compatibility, and storing information from previous visits. You can set up your browser to warn you if a cookie is offered or to refuse the cookies altogether. You can delete cookie files from your computer by using your file manager or file explorer program.
Cookies do not compromise your privacy or security. Cookies store a randomly generated identifying tag on your computer.
Feedback
We can be reached via e-mail at , by telephoning the phone number (or by writing to the address) that appears on the contact us page.